MyAccount Telekom 24.10.1

The MyAccount app helps you manage your Telekom mobile services directly from your smartphone. You have quick access to information about your mobile costs and services, 24/7, from wherever you are.

The MyAccount mobile app helps you:

• Pay your bill easily and quickly;
• View and download your bill on your phone;
• Top up your Telekom prepaid card;
• Extend your mobile subscription;
• Activate electronic billing;
• Activate roaming on your subscription;
• Stay up to date with the latest offers.

Pay your bill more easily

The fastest way to pay your bill is with a card in the app. You can save your card details so that next time you can pay your bill even more easily. Payments are made securely thanks to the 3D Secure system. Additionally, you have access to the bill history for the last 6 months and can download the bill to your phone.

Top up your Telekom prepaid card

With MyAccount, you can top up both your own card and that of someone else, easily and quickly, at any time you want. In addition, you can see the last 3 top-ups made.

Extend your subscription

Now it's easier than ever to extend your subscription. You can quickly solve it from MyAccount, without going into town. Everything is at your fingertips, so to speak. You can also check how many months you have left in your contract period from the app.

Activate electronic billing

Your electronic bill is always at your fingertips. We notify you by email as soon as it is issued and you can view and download it from your MyAccount anytime you want. And you have one more advantage: you get rid of the cost associated with printed paper bills.

Activate roaming on your subscription

Going abroad and don't have roaming on your subscription? From MyAccount, you can quickly change your current subscription to one that has inclusive roaming or more international benefits, without changing the contract period. When you return to the country, you can go back to your initial subscription at no additional cost.

Participate in raffles

We frequently organize raffles in the app. Every action taken from your MyAccount brings you closer to a great prize. Check the app frequently to stay up to date with all the details.

What else do you need to know?

• To use the app, connect to the internet via mobile data or Wi-Fi;
• To see information about corporate subscriptions, you need to create a business account;
• If you want to receive a personalized offer, please access this page: https://mobile.telekom.ro/lead/.

Tell us your opinion

We are constantly working on the MyAccount app to provide you with the most pleasant user experience possible. We appreciate any feedback from you as it helps us improve the app. Thank you!

All the best,

Telekom Team